Jock was built to preserve cultural heritage and offer a wilderness experience unchanged from the early times. Sir Percy FitzPatrick, a renowned South African author, is the inspiration behind the lodge, and the legend of Sir FitzPatrick and his trusty dog, Jock, is what the lodge carries forward. The brand’s strong reputation within the trade industry masked a hidden opportunity. While well-respected for their exceptional experiences, the client’s online brand equity wasn't reaching potential guests directly, limiting their ability to cultivate a loyal following and capture the full booking potential.
A renewed website and considered online strategy saw users interacting with the brand and transacting directly, creating an impressive direct revenue stream for the business.