Privacy Policy

At Flux Full Circle, your privacy is of utmost importance to us. We are committed to complying with data protection laws and best practices and ensuring the protection of your personal data.

This policy outlines which data we collect about you, why we collect it and how we process and utilise it. Throughout this policy, when we refer to “Flux Full Circle”, “we”, “us,” or “our,” it refers to Flux Full Circle Pty Ltd, registered in South Africa, with headquarters located at 74 Prestwich Street, De Waterkant, Cape Town, South Africa, 8001.

By using any of our websites and online platforms, you agree to be bound by this policy. If you do not agree with any term of this policy, you must refrain from using Flux Full Circle’s websites. You can contact us at data@fluxfullcircle.com if you would like more information about how we collect, utilise and secure the data we collect.

If you enquire or transact with our business on behalf of others, you are responsible for ensuring that they are aware of the content of this Privacy Policy and agree with you supplying their personal data. By submitting data to us, you agree to the transfer, storage and processing of this data as required. We will take reasonable steps to ensure your data is secure and in accordance with this Privacy Policy and global data protection and privacy laws, however, if you do not agree with this policy, we cannot accept your transactions and you should not make use of our website.

Information we collect

Personal Data You Provide
The personal data we collect from you will include information such as your name, country of residence, email address, telephone number, the company you work for, your job title, and date of birth. This information is used to contact you and provide you with initial information and quotations.

Personal Data Collected for Legal, Compliance and Crime Detection and/or Prevention
We process your personal data so that we can meet legal, compliance and regulatory obligations. We also process your personal data for crime prevention and detection purposes, including the prevention of fraud for online payments, identity verification, credit checking and scoring purposes, and accounting or audit purposes.

Personal Data Collected From Third Parties
We collect personal data from third parties who have been authorised to provide your personal data. We also collect personal data from individuals who may refer you as someone who may be interested in our products or services. We ask these individuals to confirm that you would like to hear from us.

Personal Data Collected For Transactions
We collect different personal data depending on your payment method. For example, for credit card payments we may collect the credit cardholder name, address, card number, expiry date and CVC code.

Customer Testimonials and Comments
We may post client testimonials and comments on our websites, which may contain personal information.

Information Collected by External Parties
We use external service providers to assist us to process personal data for the specified purposes, and they may hold this personal data on their own servers for these purposes. For example, we may use analytics, advertising and remarketing service providers such as Google Analytics, Google AdWords, Google Tag Manager, Facebook Business Manager, LinkedIn Ads, Hotjar and Hubspot. We are not responsible for the privacy practices of these external third parties.